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Made in:  Switchvox,

Simple, Manageable, Beyond Expectations

The Asterisk Appliance™ 60 (AA60), is the newest appliance in Digium's appliance family. The Diguim" AA60 gives you the award-winning Asterisk Business Edition on a robust appliance with a small form factor and sleek design. The AA60 is easy to install and manage. In very little time you can install your AA60, configure Asterisk Business Edition via the AsteriskGUI™, and begin making calls!

If you have an AA60 with Asterisk Business Edition, you can create a solution that is as simple or complicated as you need. The AsteriskGUI™ makes administration of an Asterisk-based solution simple and convenient. You can administer Asterisk functions through the GUI, or you can use the CU interface and configuration files to customize your solution.

You get the latest release of Asterisk Business Edition with your Digium AA60. The latest release of Asterisk Business Edition, version "C, builds on the Asterisk 1.4 code base, providing a wide array of feature enhancements over the previous "B" release. Version "C includes compatibility with dialplan and AGI applications coded for Asterisk 1.4, plus a number of key enhancements that make ABE ideally suited for use in commercial applications. ABE version "C has been fully tested, tightly integrated with the rPath Appliance Linux distribution, and outfitted with a version of the award winning AsteriskGUI™.

• Imagine a communications solution that you can configure to meet your needs and improve your productivity;
• Digium's award winning, turn-key IP PBX, Switchvox®, is the solution for small and medium sized businesses;
• Switchvox® puts the power of VoIP into your hands in an easy to use package that is cost effective, easy to manage and boosts productivity.

Saves You Money

• Simplified licensing;
• Eliminates expensive technician visits;
• Use your existing network infrastructure;
• 40-60% Lower total cost of ownership (TCO);
• Choose the service provider that suits your needs;
• Easily integrate remote workers and road warriors;
• Built in conference bridges reduce 3rd party dependence;
• Ext to ext dialing between locations, even internationally.

Easy to Manage

• Fully web-based interface;
• Schedule automatic back-ups;
• Upgrade and update with one click;
• On-site; no secondary networks needed;
• Extension templates to quickly add new users;
• Automatic call routing based on date and time;
• Extension groups to manage extensions efficiently;
• Multiple administrative log-ins with controlled access.

Boosts Productivity

• Click to dial;
• Detailed call reporting;
• Drag and drop transfer;
• Mobility; find me, follow me;
• CRM and web application integration;
• Unified Messaging (voice-mail to e-mail);
• Presence; know when co-workers are not available;
• Unlimited custom greetings, menus, and music on hold.

See and manage all your calls at a glance! Drag and drop on to anyone in your Phonebook to transfer, record any of your calls, click to place calls on hold and resume. Or drag calls into the parking lot for other users to retrieve from any phone when they're ready.

By evaluating the area code where your incoming calls originate, Switchvox® can pinpoint the location for you. Know their timezone, which sales territory your caller is in... giving your employees a valuable edge when they take a call. Provide the best in customer service!

Integrate Switchvox® with any web application quickly and easily to take your customer satisfaction and employee productivity to a whole new level. No matter what information you need at your fingertips, Switchvox® can perform the searches for you, so you know everything you need to, even before you pick up that ringing phone.

Every extension on your Switchvox® SMB system I real-time call control panel called the Switchboard. The Switchboard is an intuitive way for your workforce to see the phone calls their co-workers are on, and interact with calls taking place in the system. Every user's Switchboard can be customized to streamline their tasks and the whole thing is driven by permissions set up by the administrator, so your customer service manager can be granted permission to listen in on calls to the customer service line, but no others. The Switchboard is web based, so it will run in Internet Explorer or Firefox, and when new features are released, the update is server-side; so much easier to manage than having to update everyone's desktop clients!

Keep your finger on the pulse of your business! See who else is on the phone, click to call or intercom. Even record, monitor, whisper or barge, only if you have permission, of course! Set status messages to communicate your availability at a glance. Customize for you, with all your company's extensions or just a select few.

Caller ID can only tell you so much about who's calling. Integration with Salesforce and SugarCRM means that you can see details, like which of your co-workers last spoke with this person, what they talked about, and when!

Are you getting more calls in the past week since your new ad campaign started? Are they shorter or longer calls than usual? With an overview of your call queues, you can have these answers and more, all updated in real time.

See details about what's happening in your queue right now. Which agents are logged in? Who's on the phone? For how long? With whom? Are there calls queued up, waiting to be answered? Make sure you're providing top notch service, even when you're not a call center.

Key Benefits

• Pre-installed;
• Start Quickly;
• Tested and Supported Platform;
• Low Cost;
• Open For Customization.

Potential Applications

• Interactive Voice Response Server
• Voicemail Server;
• Call Recording Server;
• Call Center Feature Server;
• Speech Enabled Automated Attendant.

Bandle contains

• Switchvox AA60 Appliance;
• SMB Software;
• Subscription Options:
  • Silver Subscription Plan,
  • Gold Subscription Plan,
  • Platinum Subscription Plan.
• Warranty Options:
  • Includes Standard 1 Year Hardware Warranty,
  • Optional 3 Year Extended Warranty.

Feature Highlights

Main Feature

Others Feature

• Small Form Factor;
• Ideal for: Offices that don't have a computer rack and need the space-savings of a small platform;
• All SOHO Features;
• Increased Reliability;
• Supports VoIP right out of the box;
• Supports PSTN configurations
  • 1-8 Analog Ports,
  • 1 T1/E1.
• Can Be Wall Mounted;
• 1 Year Warranty;
• 3 Year Extended Warranty (Optional);
• Covered by Digium's Customer Satisfaction Guarantee.
• VoIP Ready;
• Support up to 30 users;
• Support up to 12 concurrent calls;
• Simple Conference rooms;
• Private Conference Rooms;
• Recording: Up to 5 concurrent recorded calls;
• Conferencing: Up to 5 simultaneous conference users;
• Redundancy / Failover:
  • Optional cold spare failover;
• On-the-fly Call Monitoring;

Hardware Specifications

• Form Factor: Desktop or Wallmount 10 lbs;
• Weight: 10 lbs;
• Power Supply: single 85W;
• Dimensions: 10.5"x12.5"x3.5" (DxWxH);
• Fans: 1x60 mm side fan;
• Number of Add-on Boards: 2 (two);
• Add-on Boards Supported: TDM410, TDM800, TE122 (only one TE122 supported);
• Processor: Intel Celeron Processor 1.2GHz, 533MHz FSB;
• RAM: 1 Stick of 512Mb DDR2 533MHz, Non-ECC;
• Hard Drive: SATA 80 Gb Drive 5400 rpm;
• RAID Card: None Available;
• Hot Swap Canister: None Available.

Documents available for download